sg771 Privacy Policy – Your Data, Handled with Care

1. Information We Collect

When you create an account or use the sg771 platform, we collect certain personal information that is necessary to provide you with a safe and functional gaming experience. The types of information we collect fall into two broad categories: information you provide directly to us, and information we collect automatically as you use the platform.

Information You Provide

• Full name and date of birth (for age and identity verification)
• Mobile number and email address (for account communication)
• GCash account details (for processing deposits and withdrawals)
• Government-issued ID details (when identity verification is required)
• Any information you submit when contacting our support team

Information Collected Automatically

• Device type, operating system, and browser information
• IP address and approximate location data
• Pages visited, features used, and session duration on the platform
• Betting history, transaction records, and account activity logs

We collect only the information that is reasonably necessary to operate the platform, comply with Philippine regulations, and protect the security of all players. We do not collect sensitive personal information such as biometric data, health records, or political opinions.

2. How We Use Your Information

The personal information we collect is used exclusively to operate, improve, and secure the sg771 platform for Filipino players. We do not use your data for purposes beyond what is described in this policy without first obtaining your consent. Below is a clear breakdown of how your information is used.

• Account management: To create, verify, and maintain your player account, including processing login requests and account recovery.
• Payment processing: To facilitate GCash deposits and withdrawals, verify transaction authenticity, and maintain accurate financial records.
• Identity verification: To confirm that you meet the minimum age requirement of 21 years and comply with Philippine gaming regulations.
• Platform security: To detect and prevent fraud, unauthorised access, money laundering, and other prohibited activities.
• Customer support: To respond to your enquiries, resolve disputes, and improve the quality of our support services.
• Legal compliance: To meet our obligations under Philippine law, including reporting requirements to relevant regulatory authorities.
• Platform improvement: To analyse usage patterns and improve the features, performance, and overall experience of the platform.

We will never sell your personal information to third parties for marketing purposes. Any use of your data for platform communications — such as notifications about account activity or promotions — will be limited to what you have agreed to receive, and you may opt out at any time through your account settings.

3. Sharing Your Information

sg771 does not sell, rent, or trade your personal information to any third party. However, there are limited circumstances in which we may share your data with trusted partners or authorities, strictly as required to operate the platform or comply with the law.

• Payment providers: We share necessary transaction details with GCash and other payment processors solely to complete your deposits and withdrawals.
• Identity verification services: We may use third-party verification providers to confirm your identity and age in compliance with Philippine gaming regulations.
• Regulatory authorities: We are required by law to share certain information with the Philippine Amusement and Gaming Corporation (PAGCOR) and other relevant government bodies upon request.
• Law enforcement: We will disclose information to law enforcement agencies when legally compelled to do so, or when we believe disclosure is necessary to prevent fraud, illegal activity, or harm to any person.
• Service providers: We may engage trusted technology and infrastructure providers who process data on our behalf under strict confidentiality agreements.

All third parties with whom we share data are required to handle your information in accordance with applicable Philippine data protection laws and are prohibited from using it for any purpose other than the specific service they provide to us. We regularly review our third-party relationships to ensure ongoing compliance with our privacy standards.

4. Data Security

Protecting your personal information is a core responsibility we take seriously at sg771. We implement a range of technical and organisational security measures to safeguard your data against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using industry-standard TLS (Transport Layer Security) protocols.

Access to personal data within our organisation is strictly limited to staff members who require it to perform their job functions. All employees with access to personal data are bound by confidentiality obligations and receive regular training on data protection best practices. We conduct periodic security audits and vulnerability assessments to identify and address potential risks before they can affect our players.

While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant Philippine authorities in accordance with our legal obligations under the Data Privacy Act of 2012 (Republic Act No. 10173). We encourage you to use a strong, unique password for your sg771 account and to enable any available account security features.

5. Your Rights

As a data subject under the Philippine Data Privacy Act of 2012, you have specific rights regarding your personal information held by sg771. We are committed to honouring these rights promptly and transparently. You may exercise any of the following rights by contacting our support team through the platform.

• Right to be informed: You have the right to know what personal data we hold about you and how it is being used — which is the purpose of this Privacy Policy.
• Right of access: You may request a copy of the personal information we hold about you at any time.
• Right to rectification: If any of your personal information is inaccurate or incomplete, you have the right to request that we correct it.
• Right to erasure: In certain circumstances, you may request that we delete your personal data, subject to our legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data for specific purposes, including direct marketing.
• Right to data portability: You may request that we provide your personal data in a structured, commonly used format so that you can transfer it to another service.

We will respond to all data rights requests within 15 business days of receipt. In some cases, we may need to verify your identity before processing a request to ensure that your data is not disclosed to an unauthorised person. If you believe your data rights have been violated, you also have the right to lodge a complaint with the National Privacy Commission of the Philippines.

6. Cookies

sg771 uses cookies and similar tracking technologies to ensure the platform functions correctly and to improve your experience as a player. Cookies are small text files stored on your device that help us remember your preferences, keep you logged in during a session, and understand how players interact with different parts of the platform.

We use the following types of cookies: strictly necessary cookies that are essential for the platform to operate (such as session authentication cookies); functional cookies that remember your preferences and settings; and analytical cookies that help us understand usage patterns so we can improve the platform. We do not use advertising or tracking cookies that share your data with third-party advertisers.

You can control cookie settings through your browser preferences. Please note that disabling strictly necessary cookies may affect the functionality of the platform, including your ability to log in and place bets. For most players, the default cookie settings provide the best experience without compromising privacy.

7. Changes to This Policy

sg771 reserves the right to update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify registered players via the contact details on file and update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Your continued use of the sg771 platform after any changes to this Privacy Policy constitutes your acceptance of the updated terms. If you have questions about this policy or how your data is handled, please visit our FAQ page or reach out to our support team. For concerns about your data rights under Philippine law, you may also contact the National Privacy Commission directly.